Crews are responding to a burst main in Castlebar which is affecting supply

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann crews are responding to a burst water main in Castlebar which is affecting supply to customers in the Pontoon Road area of the town this evening.

Approximately 400 customers in the Pontoon Road and surrounding areas of Ross and Crimlin will be without water this evening as a result of this burst.

Crews are currently mobilising to site and will shortly commence work to isolate and repair the burst main. It is estimated that repairs will be complete by 11pm this evening (Wednesday).

In order for these repair works to be carried out safely, traffic management measures will be required. These will be located at the site of the burst outside the Sacred Heart Hospital on the Pontoon Road.

Uisce Éireann has diverted available water to the Sacred Heart Hospital to ensure the hospital’s supply, and is continuing to liaise with hospital management.

Colette Scahill of Uisce Éireann has assured impacted customers that all efforts will be made to restore normal supply as quickly as possible.

“We acknowledge the impact of an unplanned outage on our customers. This is a significant burst, but we are making every effort to repair the main and restore a full supply as soon as possible,” said Colette.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our vulnerable customer section.

Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.