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Water supply returning in north Dublin following completion of repairs

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Water supply is returning to impacted customers following the completion of complex repair works overnight to a third burst on a major trunk main in north Dublin.

Tselopile Tlou, Water Network Operations Manager, Uisce Éireann, said: “We wish to thank customers in the area for their patience while crews worked overnight to repair the burst.  Water is now returning to all customers, and we would ask customers in the impacted areas to be mindful that it may take longer for normal supply to be fully restored to customers at the end of the network or on higher ground as the system recharges.”

The burst on the trunk water main resulted in localised disruption to supply for a number of homes and businesses in north Dublin.

Uisce Éireann is committed to keeping customers informed across multiple platforms.  Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For updates, please see the water supply and services section of our website.

Vulnerable customers registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Alerts page.

Previous Updates

Uisce Éireann crews are to repair a further burst on a major water main in north Dublin. Repairs will commence at 7pm this evening and work is expected to be completed by 7am tomorrow.

Customers in the following areas may face disruptions to their water supply: Baskin, Kinsealy, Balgriffin, Belcamp, Clonshaugh, Stockhole, Coachman’s, Cloghran, Corballis, Turnapin, Dardistown, Airways Industrial Estate, Royal Oak and Santry.

Parts of the following areas may also be experiencing reduced pressure as the repairs continue: Clonshaugh Road, Clongriffin, Baldoyle, Portmarnock, Bayside, Sutton, Stapolin, Kilbarrack and Howth.

This is the third repair to be carried out on the trunk main since last weekend. Uisce Éireann crews had worked through Friday night, Saturday and into Saturday night to repair two significant bursts on the trunk main. The repairs were complicated due to their size and proximity to the M1 motorway.

Tselopile Tlou, Water Network Operations Manager, Uisce Éireann, said: “We understand the inconvenience of an unplanned outage and we thank impacted customers for their support and patience while these repair works are carried out. We would ask customers in the impacted areas to be mindful that it may take longer for normal supply to be fully restored to customers at the end of the network or on higher ground as the system recharges.”

To support customers alternative water supplies, in the form of tankers, will remain in place at Santry Park and Bayside Shopping Centre. Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as a precautionary measure.

Vulnerable customers registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For updates please see the water supply and services section of our website.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.

Water supply is returning to impacted customers following the completion of complex repair works to a major trunk main in north Dublin overnight.

Uisce Éireann crews worked through Friday night, Saturday and into Saturday night to repair the major water main in north Dublin following two significant bursts. The repairs were complicated due to their size and proximity to the M1 motorway.

Tselopile Tlou, Water Network Operations Manager, Uisce Éireann, said: “Having worked tirelessly, our crews have completed all repair works. Uisce Éireann acknowledges the disruption that can be caused by an unplanned outage, and we wish to thank customers in the area for their patience while repairs were underway. We would ask customers in the impacted areas to be mindful that it may take longer for normal supply to be fully restored to customers at the end of the network or on higher ground as the system recharges.”

To support customers alternative water supplies, in the form of tankers, will remain in place today (Sunday) at Santry Park and Bayside Shopping Centre. Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as a precautionary measure.

Customers in the following areas were impacted by water supply outages: Baskin, Kinsealy, Balgriffin, Belcamp, Clonshaugh, Stockhole, Coachman’s, Cloghran, Corballis, Turnapin, Dardistown, Airways Industrial Estate, Royal Oak and Santry.

In addition, customers in parts of Clonshaugh Road, Clongriffin, Baldoyle, Portmarnock, Bayside, Sutton, Stapolin, Kilbarrack and Howth were impacted by reduced water pressure.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channel @IWCare, and through our customer care helpline which is open 24/7 on 1800 278 278.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.

Uisce Éireann crews worked through the night to repair a significant burst on a major water main in north Dublin and are continuing to carry out further repairs following a subsequent burst this morning. 

Customers in the following areas maybe facing disruptions to their water supply: Baskin, Kinsealy, Balgriffin, Belcamp, Clonshaugh, Stockhole, Coachman’s, Cloghran, Corballis, Turnapin, Dardistown, Airways Industrial Estate, Royal Oak and Santry.

Parts of the following areas may also be experiencing reduced pressure as the repairs continue: Clonshaugh Road, Clongriffin, Baldoyle, Portmarnock, Bayside, Sutton, Stapolin, Kilbarrack and Howth.

The repair is complicated due to its size and proximity to the M1 motorway. It is expected that the second repair will be completed by midnight (Saturday).

Tselopile Tlou, Water Network Operations Manager, Uisce Éireann, said: “Our crews successfully completed the initial repairs overnight. Unfortunately, a subsequent burst occurred this morning. This second repair is again complex due to the size of the burst and its proximity to the M1 motorway. To support customers alternative water supplies in the form of tankers have been deployed to two locations – Santry Park and Bayside Shopping Centre.”

The water tankers at Santry Park and Bayside Shopping Centre are in place. Customers are reminded to use their own containers when taking water from the tanker and to boil water before consumption as a precautionary measure
 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.   

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channel @IWCare, and through our customer care helpline which is open 24/7 on 1800 278 278.   

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.

Uisce Éireann is currently carrying out urgent repairs following a significant burst on a major water main in north Dublin which could lead to disruptions to supply overnight in some areas and reduced pressure in other areas.

 

Areas that may face disruption to their supply include Baskin, Kinsealy, Balgriffin, Belcamp, Clonshaugh, Stockhole, Coachman’s, Cloghran, Corballis, Turnapin, Dardistown, Airways Industrial Estate, Royal Oak and Santry.

 

Parts of the following areas may suffer reduced pressure as the repairs are carried out: Clonshaugh Road, Clongriffin, Baldoyle, Portmarnock, Bayside, Sutton, Stapolin, Kilbarrack and Howth.

 

A crew is currently on site, and it is expected that works will continue throughout the night before supply is returned early tomorrow morning.

 

Tselopile Tlou, Water Network Operations Manager, Uisce Éireann, said: “The repair is being conducted as quickly and as efficiently as possible but is complex due to the size of the burst. We understand the inconvenience an unplanned outage can have on our customers and appreciate their patience as we work to return normal water supply as quickly as possible.”

 

Once water is restored, customers may experience temporary discolouration as the network refills. If this occurs, Uisce Éireann recommends running the cold kitchen tap until the water runs clear. 

 

Following repair works, it typically takes three to four hours for normal supply to return to all customers as the network refills, particularly for those on higher ground or at the end of the network.

 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.   

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channel @IWCare, and through our customer care helpline which is open 24/7 on 1800 278 278.   

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.   
 

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