Water supply returning in Tramore following completion of repairs
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Water supply is returning to customers in Tramore, Butlerstown and surrounding areas following the completion of repair works earlier today.
Maura Phelan, Uisce Éireann Water Operations Manager, thanked affected customers for their cooperation during repair works "Uisce Éireann acknowledges the inconvenience caused by the interruption to the water supply and sincerely thanks our customers for their patience and cooperation while essential repair works were carried out. Crews on the ground worked hard to minimise the number of customers affected by the burst and to restore supply as quickly and safely as possible.”
Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network as the system recharges. As supply returns, there may be instances of discolouration as the network refills. Customers are advised to run their taps until the water runs clear.
Uisce Éireann is committed to keeping customers informed across multiple platforms. Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For updates, please see the water supply and services section of our website.
Vulnerable customers registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Customers can also sign up to our free text alert service to receive real time updates on local issues using their Eircode and mobile number at the Text Updates page.
Previous Updates
Uisce Éireann crews are working to repair a major burst that occurred overnight in Tramore and restore water to customers affected. Customers in Tramore, Butlerstown and surrounding areas may experience reduced pressure or outages while repairs are underway.
Maura Phelan, Water Operations Manager for Waterford, has assured customers that every effort is being made to restore a full water supply as quickly and safely as possible. “This is a challenging repair due to the size and location of the burst. We are also reconfiguring the network where possible to reduce the number of customers affected. We understand how disruptive unplanned outages can be, and we thank customers for their patience and support while repairs are underway. We estimate repairs will be completed later this evening.”
Following repair works, it typically takes three to four hours for normal supply to return to all customers as the network refills, particularly for those on higher ground or at the end of the network.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline which is open 24/7 on 1800 278 278.
For further updates, please see the water supply and services section of our website and use reference number WAT00105046.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.
Water Service Updates
Sign up for our free text service to be kept informed of water outages and works in your area.